No more worrying about making calls to potential customers or responding to incoming calls from the existing customers. SmartComm is capable of providing you with all the necessary and conventional call center services but in a smarter, more efficient and effective way. We care deeply about expanding your business so we ensure that promotional calls make a positive and lasting effect on consumer’s mind by utilizing data that we get out of the calls we make.
Features:
• Omni Channel Social Network Communication Management. • Call Queue Analytics and Monitoring • Customer Feedback and Scheduling • Smart Queue Callback • Inbound Screen Pops • Identify Patterns and Trends • Interactive Voice Response (IVR) • CRM Integration
Benefits: • Highest Possible Quality with maximum efficiency and effectiveness • Improved Brand Image • Proper utilization of data to guide the businesses to proper decision making • Customer Profiling.
WeoOffer social media management services to businesses that want to increase their presence and engagement on platforms such as Facebook, Instagram, Telegram, Youtube and Twitter.
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